Effective July 7, 2026 · Loom Labs LLC (Lehigh Acres, FL)
This Privacy Policy explains how Loom Labs LLC ("Loom Labs," "we," "us") collects, uses, and protects information when you visit loomlabs.dev or contact us through our chat widget, forms, phone, or email.
When you provide your mobile number and opt in through our chat widget or a form, you consent to receive text messages from Loom Labs LLC related to your inquiry — including customer-care, scheduling, and account messages, and occasional promotional messages.
We use the information you provide to respond to your inquiry, schedule and confirm appointments, provide our services, and — where you have opted in — send you text or email messages. We use usage data to operate, secure, and improve the site.
We do not sell your personal information. We share it only with service providers that help us operate (for example, our CRM and messaging provider) under agreements that limit their use to providing services to us, or when required by law. As stated above, SMS opt-in data is never shared for third-party marketing.
We keep information only as long as needed for the purposes above or as required by law, and we use reasonable technical and organizational measures to protect it.
You can opt out of text messages any time by replying STOP, and you can ask us to access or delete your information by emailing us. We will honor requests as required by applicable law.
We may update this policy from time to time. Material changes will be reflected by updating the effective date above.
Questions about this policy? Email mtthw@measrd.com.